Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• HOW DO I TRACK MY ORDER ?

  When your order has been shipped a confirmation email will be sent with the tracking number. You may also find the tracking number by signing into your My Account page and then viewing the order after it has been shipped.

• HOW DO I APPLY FALSE EYELASHES ?

  Lash Application: Carefully remove the lash from the eyelash tray, and check the eyelash fit, by aligning it with your natural lash line. If the lash extends past the outside corner of your eye, trim the excess. Tip: Use a tweezer to hold one end of the eyelash band and gently peel it from the tray. Do not use your hands. You may accidentally peel the fur off the band instead. Apply a thin line of adhesive to the lash band, and wait 30-60 seconds, or until glue becomes tacky. Apply to eyelid as close to natural lash line as possible. Hold down for a few secs, and apply glue to dry.

• HOW SO MINK DIFFER FROM SYNTHETIC LASHES ?

  Mink lashes have a natural shine and texture that cannot be duplicated with synthetic lashes. They are lightweight, comfortable to wear and can be worn up to 25 times. Synthetic lashes look fake, do not last as long and can irritate your eyes.

• HOW MANY TIMES CAN I REUSE MY EYELASHES ?

  With the proper care, each pair can be worn up 25x.