Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  I need around 20-25 days to make dresses, then ship my dresses with DHL, UPS, USPS, TNT or other couriers.It usually takes 3-7 days to US, Canada, UK, Europe and Australia. So you will get your dress(es)30 days since your purchase date. We also accept rush order with extra fee,then you get dress(es)in 20 days. I will need your shipping address where you want your dress to be shipped: - Receiver Name - Address - Country - Phone Number Customs taxes (if any) are the buyer's responsibility and are not included in the shipping charges. Any question please let me know. :) Also If you have a special request about shipping, please contact me.

• Where is the store based?

  shanghai, China

• Where is the store based?

  shanghai, China

• Which payment methods do you accept?

  We accept payments by paypal,and my paypal account is [email protected]. “Payoneer Global Payment Service Approval”

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.