Store FAQ

• Do you accept orders placed outside of the US?

  We sure do! International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

• How long will it take to receive my order?

  Estimated shipping delivery times: USA: 3-5 business days Canada: 5-10 business days World: 10-20 business days Your order will be sent out on average within 3 days of ordering.

• What if my order never arrived?

  If your order didn't end up arriving, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at [email protected] noting your order number. We'll see what can be done.