Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What is Your Two Scents and More goal?

  I want every customer to feel confident about their order and be satisfied when it arrives. If for some reason you are not satisfied with your purchase, please contact me.

• What is Your Two Scents and More shipping policy?

  Your Two Scents and More ships all items using USPS. All items will be shipped in 5-7 business days unless it is a custom order, then they will be shipped in 1-2 weeks. Tracking numbers will either be uploaded on here or Your Two Scents and More will notify you that your item has shipped and provide you with a tracking number. Items weighing less than 1lb will be shipped using USPS first class mail. USPS first class mail does not include insurance unless you ask for it. Items weighing more than 1 lb will be shipped using USPS priority mail. USPS priority mail includes insurance up to $50, it is at the buyers discretion to add more if they feel the need to. If an item is damaged upon arrival, it is the buyers responsibility to provide photo proof to Your Two Scents and More within 24 hours of product receipt. You must provide photo proof of the damaged package and item. If you do not provide photo proof within 24 hours then you forfeit any exchange or refund. Your Two Scents and More is not responsible for any packages that show "Delivered" via USPS but recipient cannot account for the item. If this happens, the buyer can contact USPS. For international sales, the buyer is responsible for all customs, taxes, or additional fees per their country.