Store FAQ

• Do you accept orders placed outside of the US?

  Yes! Check the list to see which countries I can ship to.

• How long will it take to receive my order?

  Due to the COVID-19 pandemic, international shipping will take longer than usual, around 4-5 weeks.

• Where is this store based?

  Barcelona, Spain!

• I have another question

  Don't hesitate to contact me via social media (ritsuwis @ instagram/twitter/tumblr) or mail at: [email protected]

• Which countries do you ship to?

  Due to the current situation, I can only send packages to the countries on this list. If your country isn't on the list, I won't be able to send your order. AFGHANISTAN ALGERIA ANGOLA ARGENTINA ARMENIA AUSTRIA AZERBAIYAN AZORES BAHRAIN BANGLADESH BELARUS BELGIUM BENIN BOTSWANA BRAZIL BULGARIA BURKINA FASO BURUNDI CAMEROON CANADA CHILE CHINA COCOS KEELING ISLANDS COLOMBIA CONGO REP CONGO REP DEM COSTA RICA CROATIA CYPRUS CZECH REP DENMARK DJIBUTI DOMINICAN REPUBLIC EGYPT EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA Faroe Islands FINLAND FRANCE GABON GEORGIA GERMANY GHANA GIBRALTAR GREECE GREENLAND GUADALUPE GUAM GUERNSEY HONG KONG HUNGARY ICELAND INDIA INDONESIA IRAQ IRELAND ISRAEL ITALY IVORY COAST JAPAN JORDAN KAZAKHSTAN KENYA KYRGYSTAN LATVIA LEBANON LESOTHO LIBERIA LIECHTENSTEIN LITHUANIA LUXEMBOURG MACAO MACEDONIA MADAGASCAR MADEIRA MALAWI MALAYSIA MALDIVES Mali MALT MALVINAS ISLANDS MAN ISLAND OF MARIANAS ISLANDS MARSHALL ISLANDS MEXICO MONTSERRAT MOROCCO MOZAMBIQUE NAMIBIA NETHERLANDS NEW ZEALAND NIGER NIGERIA NIUE NORFOLK ISLAND NORTH KOREA NORWAY OMAN PAKISTAN PALESTINIAN TERRITORIES PANAMA PARAGUAY PERU PITCAIRN ISLANDS POLAND PORTUGAL QATAR ROMANIA RUSSIA RWANDA SAN MARINO SAUDI ARABIA SENEGAL SERBIA SINGAPORE SLOVAKIA SLOVENIA SOUTH AFRICA SOUTH GEORGIA AND SANDWICH SOUTH KOREA SRI LANKA SUDAN SWEDEN SWITZERLAND TAIWAN TANZANIA TAYIKISTAN THAILAND TOGO TOKELAU TUNISIA TURKEY U.S UGANDA UK UKRAINE ULTRAMARINES OF THE UNITED STATES ISLANDS UNITED ARAB EMIRATES URUGUAY VATICAN VIETNAM ZAMBIA ZIMBABWE

• Where are your Jojo products?

  I had to take them down from the shop. Hit me up via direct message, ritsuwis @ twitter/instagram, or via mail at silviaestall [at] gmail.com and I can sort things for you!