Store FAQ

• Do you accept orders placed outside of the US?

  ✨We sure do! Shipping rates may apply.

• How long will it take to receive my order?

  ✨I take pride in what I do and love to offer my clients the best service possible. Our orders are processed within 1-5 business days and its shipped once a week every Monday. ✨Once the order is shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How do I pay for my order? Is it secure?

  ✨The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club.

• What if something is wrong with my order?

  ✨If you have a problem with an order from this store, please contact me either through the Contact page or Email [email protected].

• Is there any way to track my order?

  ✨Yes there is! We always provide a tracking number with all order no matter how big or small they are. We always insure that your order get to the right place.

• What happens if I my order shows that it was DELIVERED but I never received it?

  ✨Once your package leaves my hands and it's processed through USPS, it is their responsibility to make sure that the package gets delivered, but it is also your responsibility to make sure someone is home to receive the package. That is why a tracking number is provided with every order no matter how big or small it is. ✨To make sure that your package is not left there in the case that no one is home to receive it, you can purchase a Signature Required at additional cost.

• Signature Required

  ✨To ensure that you receive your package and its not left if no one is home, you may purchase this additional service for $2.50 which requires a signature in order to receive your package.