Store FAQ

• Do you accept orders placed outside of the US?

  Yes!! I don't live in the US, but we ship worldwide!

• How long will it take to receive my order?

  Order processing time takes 1-7 business days before shipment. You will receive an email confirmation once your item has been shipped. Orders from The Netherlands will take 1-10 business day after shipment. International shipment times vary by destination country. We ship via POSTNL (approximately 14-40 business days to deliver). We are not responsible for lost or stolen packages or packages delayed by the carrier. So, keep a watchful eye on your mailman. (And contact us if you have a problem) All international orders are subject to customs fees determined by their countries regulations.

• Do you ship the orders with insurance?

  No, I do not ship the orders with insurance. If you want me to, you need to add an extra option to your cart if you want to be insured. :)

• How can I get my order tracked?

  To get a tracking number for your order, you need to add the "insured shipping" item from my store to your order.

• Do you accept sponsorship?

  YES! If you are interested in being sponsored, send me an email to [email protected] with the title “Sponsorship request”. Sponsorship requirements: - must have an active blog or YouTube channel. - over 10,000 followers (I sometimes make exceptions) - prior sponsorship experience or experience on reviewing items (advantageous) Be sure to include your name, age, country of residence, url of your tumblr/blog/youtube channel, a screen cap of your follower count, and a reason why you are interested in being sponsored. Please be aware that I can only sponsor a limited amount of people, and that I can not respond to all requests.

• Do you do commisons?

  Yes! Just mail me :) [email protected]

• What about the free moonchoker?

  You will get a free moonchoker if you order $16 (without shipping), with your order.

• Choker sizes?

  Please put in the description box what size you are. XS 28 - 32 cm S 32 - 36 cm M 36 - 40 cm L 40 - 44 cm XL 44 - 48 cm Want another size? Please put it in the descriptionbox when you order!

• When will you send the order?

  Order processing time takes 1-7 business days before shipment. You will receive an email confirmation once your item has been shipped. Orders from The Netherlands will take 1-10 business day after shipment. International shipment times vary by destination country. We ship via POSTNL (approximately 14-40 business days to deliver). We are not responsible for lost or stolen packages or packages delayed by the carrier. So, keep a watchful eye on your mailman. (And contact us if you have a problem) All international orders are subject to customs fees determined by their countries regulations.