Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• What are "Pre-Order" Items?

  Pre-Order items are pieces which you may purchase before becoming available to the general public. These pieces are very popular and sell out quickly. By pre-ordering, you are guaranteeing yourself the item. All pre-order pieces will be available in 10 to 25 business days.

• What are your Purchase Terms and Conditions?

  Purchase Terms and Conditions 1. All orders are subject to availability. 2. Colors and sizes may look different depending on your monitor display settings. 3. All orders will be processed on a "first-come, first-served" basis. 4. All Sales are Final.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.

• Contact Infromation

  For questions and inquiries, please email us at: [email protected]