Store FAQ

• What kind of materials do you use to create the products?

  The metal parts are made of zinc alloy with gold or silver colored plating. Other materials include velvet and organza ribbon made of synthetic materials. The pompoms are made out of cruelty-free synthetic materials.

• Do you accept orders placed outside of the US?

  The products are located in Helsinki, Finland. We ship worldwide!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• When will you ship the orders?

  All the orders will be shipped within 24 hours.

• Will you provide tracking information?

  All parcels will be shipped without tracking information in priority class. If you would like to request for a tracking information, an extra fee of 15.00 USD will be added. Please let us know, if you have any questions about the other shipping methods!