Store FAQ

• How long will it take to receive my order?

  90% orders could be arrived within 15-30 days, hope that you could get them in the earliest time.some may be delayed during transportation because of weather, busy season,please wait for several more days, hope that you could understand, thank you for your time. if you need Express shipment welcome to contact us for more details.

• Do you accept orders placed outside of the US?

  Yes, we ship orders worldwide.

• When will my item shipped?

  3-7 days processing date, we will ship it out as soon as possible.

• How do I pay?

  If you could pay via Credit Card in the marketplace or paypal and credit card in our store front

• Who will pay for customs/taxes?

  if there is customs or taxes fee, buyer must afford it.

• Can I cancel my order?

  You can only cancel the order if the items have not been shipped. If they have been shipped you cannot cancel.

• Do you do wholesale?

  Yes, we do,if each item more than 10pcs, we provide discount or free shipping, further discussion email :jacksoncase2014@outlook.com

• Will you mark the price down when shipping out?

  Yes, we usually ship as gift or lower value

• What if I didn't get my parcel ?

  If you couldn't get your parcel after 45 days, we will provide 100% refund or resend it to you again for free.