Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 3-21 business days to arrive depending on the efficiency of your local postal service. If the order is a custom order delivery can take anywhere from 7-21 days. International shipping delivery times may vary between 14-35 days.

• Can I suggests different color shoes or shoes that are not posted on the site?

  YOU SURE CAN! Please email me with ideas in mind and price range [email protected]

• How long do CUSTOM ORDERS take?

  We try our best to get custom orders done as soon as possible, but it can take up to 1-3 weeks. Please be patient and email us at [email protected] if you have any questions. Thanks!

• How do I pay for my order? Is it secure?

  The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

• How much is Shipping?

  5.00 domestic shipping in the U.S. $10.00 for everywhere else