Store FAQ

• Can I trust this web store?

  Of course you can! This web store is being runned by the Vienna members themselves. You support us, so at least we can provide you with the best service possible!

• Why are the prices listed in dollar?

  Yeah... about that... Storenvy.com doesn't have a conversion option. Sorry about that!

• Help! I don't have PayPal!?

  No worries, it’s also possible to pay us by transferring the money to our bank account. Just pick the shirt(s) you want to order by clicking the “Add to cart” button. You will see the Shopping Cart that tells you what you ordered. Just simply click on the “Checkout” button and then you’ll get redirected to a page where you can find the Total Amount you owe us including shipping. Note down your order (don’t forget the size!) + the amount and e-mail it to [email protected]. Shortly after you’ll receive a reply from us including all payment information.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you accept orders placed outside of the US?

  Yes of course! We are outside after all!