Store FAQ
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FREE screen protector included for each phone case order?
Yes. All phone case orders will include FREE screen protector(s) of the ordered phone model(s).
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How much is the shipping fee?
Shipping rate
Mobile case 1st item $5.99 Additional Items $2.99
Luggage tags 1st item $4.99 Additional Items $1.99
Passport cover 1st item $5.99 Additional Items $1.99
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How long will it take to receive my order?
- All case is made to order. Please allow 2-3 working days for production after you place a payment.
- Shipping costs includes packing.
- Shipping to USA by USPS (usually takes 3 to 5 days to deliver), ship from NJ,USA.
- Shipping to worldwide via registered air-mail service (usually takes 10 to 18 days to deliver), ship from HK.
All our items will be shipped to the buyer's address, please confirm your address on your account.
** If you want to get the fast shipping, can upgrade to EMS express delivery, always take 3-6 days, excluding weekend and legal holiday. (additional express upgrade cost is needed) **
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How to send photo or design to beanbeancase?
Please send me your photo (you can send up to six pictures) through the conversation messages. You can also send me a link from the net, or email me after order confirmation. I will make a preview for your approval. Once you confirmed with the preview I will start making the item for you.
The best image is to be of 200dpi or 800pixel x 1000pixel above, in JPG or PDF format.
** You can send up to 6 pictures to print them on one case **
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Do you accept orders placed outside of the US?
We sure do! We ship to worldwide includes USA, United Kingdom, Canada, Australia, Germany, Italy and Europe.