Store FAQ
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How long will it take to receive my order?
Most orders are shipped within three days of cleared payment unless otherwise specified. Arrival time for U.S. is estimated at 5-14 business days. Soft goods orders may take up to 4 weeks as they are made to order. Shipping to other countries varies on distance and customs. Shipping will take longer during holidays as there is a higher volume of packages being delivered through local shippers.
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Do you accept orders placed outside of the US?
We are now accepting orders from outside of the US! Due to the fluctuating shipping charges there may be a change in the amount of shipping owed and any extra will be refunded back to you.
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How should I care for my Creation?
Caring for your Creations
Do not use water to clean your Creations. Gently wipe with a soft jewelry or gemstone cloth. Jewelry and gemstones should ALWAYS be stored away from direct natural sunlight as it can cause the process of tarnishing to speed up and gemstones to fade. Some gemstones are water soluble so please try to avoid "soaking" any Creations. Some other things to avoid that will help prolong the life and beauty of your piece include:
Perfume, Hairspray
Skin Lotions
Salty Air
Chlorine
Household and industrial Cleaners
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Will this cure my medical condition?
No, none of these will replace medical treatment. If you wish to use in a supplementary manner that is up to you. Follow the advice of the qualified health care provider of your choosing.
