Returns and Exchanges
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Ashley Mackenzie Illustration does not allow returns.
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Ashley Mackenzie Illustration does not allow exchanges.
Store FAQ
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Do you accept orders placed outside of the US?
We sure do! -
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. -
When will pre-orders ship?
Pre-orders will be shipped out as soon as I receive the items. If you order more than one item that's listed as a pre-order they will all be shipped out together whenever I have collected all items in the order. If you want each item to be shipped individually as they arrive please let me know and we can try to work something out!
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