Store FAQ

• What is "The Athelier"?

  We are a three member team made up of a woman, a dog, and an Alpacasso. Athena does most of the work since the other two members lack opposable thumbs. However, Echo and Henri do a good job at smiling and looking cute. The Athelier is a mash-up of my name, Athena, and the word 'atelier.'

• Do you accept orders placed outside of the US?

  Currently, Canada only.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. I will visit the post office Tuesdays and Fridays to ship!

• Can I get tracking on my order?

  Stickers and prints are sent out via First-Class mail and not eligible for tracking. I'm trying a new cheaper way of shipping cellphone charms so these are no longer eligible for tracking. Pins and other 3D objects will be shipped via Paypal and you will receive a tracking number!

• I have another question!

  All inquiries are welcomed by email!