Store FAQ
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What is your sizing?
Here is a link to our sizing chart: http://harebrained.tumblr.com/image/91457054104
If in doubt, size up! Nobody wants a tight waistband at that time of the month!
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How long will it take to receive my order?
We typically ship within 24 hours on weekdays. Most domestic orders take anywhere from 2 to 9 business days to arrive depending on the efficiency of your local postal service. Packages sent via Priority Mail (US only) take 1-3 days for delivery, depending on location. International shipping times may vary between 1 and 6 weeks (Shipping to Canada is usually 1-2 weeks, other places typically 2-4). For international orders only, we can ship via DHL for an extra charge. DHL delivers to most places in the world in 2-3 days.
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Do you accept orders placed outside of the US?
We sure do! Everywhere except Cuba, Iran, North Korea, Syria, and Sudan.
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How much is postage?
The standard domestic shipping rate is $3 for the first pair, then $.75 for each additional pair in that order.
The Priority Mail rate (US only) is $6.00 for the first pair, then $.40 for each additional pair in that order.
The Canadian shipping rate is $7.50 for the first pair, then $.75 for each additional pair in that order.
The international shipping rate is $9.50 for the first pair, then $1.75 for each additional pair in that order.