Store FAQ

• Do you accept orders placed outside of the US?

  We sure do! Please contact us via email for special arrangements

• Can I schedule a pickup?

  Sure! If you live in Miami, Fl & order $50 worth or more we can set up a time to meet. Email us for details > [email protected]

• What Will happen if my package is lost or stolen?

  ALL Packages are sent with our return adress label. If for some reason the package is sent to the wrong address it will be returned back to us. *Please note that EVERY package has a tracking number. This allows us to see if your package was sent to the wrong address or wasn't received. If you have any further questions, feel free to contact us via email.

• How long will it take to receive my order?

  We process orders multiple times throughout the day (Mon-Fri). For orders placed before 12 pm EST on these days, will be shipped the same business day unless there is a problem with your order (shipping address, out of stock item, etc.) Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.

• How do I check the status of my order?

  To check the status of your order please click on your name on the storenvy home page. Then go to orders. You will see if the order is awaiting shipment or if it has already shipped out along with a tacking number.

• Do you have a blog?

  Yes, take a look at our blog for give-a-way deals and promotions! http://withlovebyma.blogspot.com/

• How much for shipping costs?

  * US ORDERS * $3.50 for first item $.50 for additional items *INTERNATIONAL ORDERS* (*Shipping Varies Depending on Location & is subject to change) $15.00 for first item $1.00 for additional items

• What is Storenvy?

  This store is powered by Storenvy, an online store system and marketplace for the world's creative businesses. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.

• When do you have special discounts or promotions?

  Follow us on Instagram: www.instagram.com/withlovebym_a_ Facebook: www.facebook.com/WITHLOVEBYM.A Every now and then we will have suprise discount codes, giveaways, and more!