Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 7 to 12 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. While we strive to deliver your order in a timely manner, please understand that delivery delays may occur due to unforeseen circumstances such as weather conditions or carrier issues. If you experience any delays with your order, please get in touch with us, and we will assist you accordingly. You can track the status of your order using the tracking information provided in your confirmation email. If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer support team. We are unable to ship to P.O. boxes or APO/FPO addresses. Some items may have shipping restrictions due to size, weight, or destination. Please refer to the product page for more information.

• Where are your items shipped from?

  While we're based in Texas, if an item isn’t available in our U.S. warehouse, we’ll ship it directly from our supplier in China while keeping the same shipping rate and estimated delivery timeframe.