Store FAQ
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Do you accept orders placed outside of the US?
We sure do!
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How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
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What is the return policy
Our production partner doesn’t offer returns and exchanges.
HOWEVER, if there’s something wrong with your order, please let me know by contacting my shop!
REFUNDS
Refunds are only offered to customers that receive the wrong items or damaged items within 30 days. If these apply, please contact my shop with photos of wrong/damaged items, and we’ll work on getting it sorted out for you.
SIZE/COLOR EXCHANGES
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts available on each product listing.
Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let me know by contacting my shop within a week after receiving your order. Include your order number and photos of the mislabeled item, and I’ll work on sending you a new one or issuing a refund!
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Are your products premade or are they made on demand?
Our products are made especially for you as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction, so thank you for making thoughtful purchasing decisions!
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How long does shipping take?
Once a product is ordered, it should be in the recipients hands in 6-10 days. This is the average time. Times may differ during busy seasons.
Shipping Timeline Breakdown:
It takes 3-7 business days to create the product. Once the product has been created, it takes 3-7 days to be delivered.