Store FAQ

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Shipping is done during business hours, shipments are also processed on Saturdays for orders confirmed until 11am (subject to availability of logistics agencies and technical problems that may arise). Items in your cart; To know the exact value of shipping costs, before placing your order you should add the items you want to your cart, select the destination and check the shipping costs. Before making the purchase, your shipping costs will be automatically calculated based on the destination. The information will always be provided before making the payment. 1. International Shipping Products 1.1 Purchasing Policy Some products marketed by InnTee are shipped directly from our suppliers outside the EU to the address indicated at the time of purchase, delivery takes on average 5 to 10 working days or 15 to 30 working days (after purchase) depending on the location, with a shipping time of 24 to 72 hours after confirmation of payment. All products are shipped from our warehouse in Spain, Latvia or USA and have an estimated delivery for the Iberian peninsula of 3-5 working days and 5-10, 10-20, or 15-30 working days for the rest of the world. Please note: In some cases, this deadline may last a few days longer due to delays, strikes, festive periods, etc., situations that are out of our control. If the product is not delivered within 60 working days after dispatch, the amount will be 100% refunded and you can still keep the product.