Store FAQ
-
Do you accept orders placed outside of the US?
We sure do!. We can deliver anywhere in the world
-
How long will it take to receive my order?
We take 7 to 10 days for making and 4 to 5 days for delivery through Dhl or Fedex
-
Miscellaneous details
We would like to ensure your complete satisfaction with the items you have bought from us. If however you wish to return or exchange an item(s) please contact and state whether an exchange or refund is required and the reason for this.
– We will accept items not worn, used or damaged and returned in their original condition.
– Please ensure we receive the goods within 14 days of their dispatch and that they are returned in their original condition.
Once your goods have been accepted your exchange or refund will be completed within 10 working days.
SHIPPING POLICIES
All Shipping costs will be paid by the buyer.
-
How do I pay for my order? Is it secure?
The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.