Returns and Exchanges
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Neokpop does not allow returns.
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Neokpop does not allow exchanges.
Store FAQ
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Do you accept orders placed outside of the US?
Of course! We are based in Peru in South America, so most of our orders are International. Just be aware of the shipping delay due to the pandemic. -
How long will it take to receive my order?
Because we are based in South America, pre-Covid our shipping times to North America were about a month. For places like Europe and Asia might be longer. -
Is there a Tracking option for Shipping?
Sadly there are no upgrades for shipping, but all orders 20$ and up will automatically get a shipping upgrade with a tracking number included.
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