Store FAQ
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How does your clothing fit?
Because each article of clothing is hand-sewn, there may be inconsistencies when it comes to letter sizes. Even if you are almost always a certain letter, check to see what size you should order by looking at the chart included on every shirt and tank top page. If you're on the cusp of a certain size, you may want to consider ordering a size up.
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How long will it take to receive my order?
Since all of my products are made-to-order, you should expect a processing time of 2-7 business days. Add the number of days for the shipping method chosen at checkout on top of that to get your total shipping time.
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What if my order gets lost?
If a package has been lost in transit, a claim should also be made within 15 business days of the estimated delivery date. To start the claim process, send me a message.
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Do you accept orders placed outside of the US?
I accept orders placed outside of the US.
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Are there any other fees I should be aware of?
International orders may require additional fees due to duties, taxes and brokerage. These fees are charged individual governments and we cannot reimburse or waived.
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Do you do customizations?
I’m open to them! Many of the designs you see can be formatted to fit a style type of garment or have different colorways. Reach out with what you’d like.
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Can I order in bulk?
You can! Again, contact me about this.
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How can I get featured?
You can show off your gear and get featured by at mentioning @httpkoopa or tagging #httpkoopa in your post on platforms like Facebook, Twitter, and Instagram.