Store FAQ
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Do you accept orders placed outside of the US?
We accept order placed outside of the US.
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How long will it take to receive my order?
Once shipped most orders in North America take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 4 weeks. These are only estimates and packages may arrive faster or slower.
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Can you combine shipping?
We can combine smaller items such as pins/stickers with larger ones like sofubi. Combining multiple large sofubi into one parcel may not be possible as the larger size of some of our toys makes safe transport together questionable. In order to preserve the quality of our figures and prevent damage we must ship each large figure separately. If you require any clarification please feel free to contact us at
[email protected] We apologize for any inconvenience this may cause.
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What factors determine shipping price?
Tracking, boxes, and packing materials all factor into the price of shipping. These prices can add up, especially when shipping internationally. We apologize for any inconvenience this may cause.
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When will my order be shipped?
Orders will be shipped within 5 days of being placed.