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The Altered City

The Altered City

7 Sales Ships from New York, NY
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Returns and Exchanges

  • The Altered City does not allow returns.

  • The Altered City does not allow exchanges.

Store FAQ

  • Do you accept orders placed outside of the US?

    We sure do! For all orders going outside of the US and its territories (Puerto Rico, US Virgin Islands, Guam, and American Samoa) please contact us for a quote. International shipping prices vary by location, so please contact us for a quote.
  • How long will it take to receive my order?

    I wish I was delivering your product myself, but you and I have to work with USPS, and at that point I am no longer in full control. But never fear! They are good; they have been doing shipping and deliveries forever. Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
  • Do I have to measure myself or can I use my clothing size?

    To ensure the best fit for you, you have to measure yourself using a measuring tape. Clothing stretches with wear and tear so you won't get an accurate size that way.
  • I need my piece right away. Do you offer Express shipping?

    Yes! We want to make sure you look your best for your event, so contact us to receive a quote for the Express shipping option based on your location.
  • What carrier do you work with?

    All of our products are shipped via the United States Postal Service (USPS).

Contact This Store

Send a note directly to this store's support email address. The store will reply directly to you via email.

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