Axolotl Tea Mini Print

Do you accept orders placed outside of the US?

Yes, we ship internationally.

How long will it take to receive my order?

Orders are typically shipped within one week of ordering.
Once shipped, most domestic orders take from 2 to 10 business days to arrive. International shipping delivery times may vary between 2 and 12 weeks.

Do you accept custom orders?

Yes, we do! Please contact us to ask about custom orders.

Do you do refunds/ returns/ exchanges?

Refunds and returns can be given if:
Item is in new and unused condition
Item arrived with issues or errors
Not purchased from a mystery bag, B/D grade, clearance, etc
Not a custom order

Refunds will be made once the returned item has been shipped and received

Exchanges can be made if the incorrect item was shipped or if items arrive damaged.

Lost mail can be resent once if it was letter mail. Packages with tracking will not be replaced

Can I cancel my order?

You may only cancel your order if you have not received a shipping confirmation email.
Otherwise, you will have to do a return.

Do I get a tracking number?

Small orders such as mini prints or stickers will not receive tracking.

Sculptures, 17x11 prints, keychains, and other larger goods will include a tracking number.
Orders of $50 or more will also receive tracking.