CrossShamballa

Do you accept orders placed outside of the US?

We do not discriminate. We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 14 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

How does the local pick up service work ?

Customers living around South Holland or/and are welcome to contact customer service to schedule a pickup day/time for their items.

What are the pick up hours ?

how pick up hour are typically 10 am to 8pm on Saturdays only.

To schedule other pick up times, contact customer service at primalvintagem@gmail.com or call us at 708-646-5769 during our regular business hours.

What if i am late for my pick up appointment ?

Customers should notify customer service for pick up cancellation. If you think you might not be able to make the appointment, contact customer service for rescheduling.

What charities do 10% of the proceeds go to ?

Stemming from our philosophy that "no stone should be left unturned" each month we randomly select a charity organisation from a list of charities suggested by our customers.

To participate, simply leave a note of what charity organisation you want us to support and why ?
Please include the official name of the charity organisation.
Only one entry per order.

How can i contact customer service ?

You can contact us by sending a message to primalvintagem@gmail.com or call us at (708)646-5769 for all inquiries.

Customer service hours: 12pm- 7pm

Are you on twitter ?

We are on Twitter, Instagram, Facebook, Blogspot, and Youtube. To get the latest updates on our amazing products, follow/add us to get exclusive offers and pre-ordered gems.

*Bear with us as this is a new site. Beginning in November, tune in on our fashion, world cause, and educational channels.