Please check this out for details.
; https://kimonopaint.storenvy.com/delivery-policy.
About delivery method The delivery method is the method specified by our store, and as a general rule, the customer cannot choose the delivery method.
As a general rule, we do not accept date or time specifications.
The estimated delivery time is the sum of the estimated number of days for manufacturing and delivery, and the following formula is applied.
Estimated delivery date is
Manufacturing days + delivery days = estimated delivery time
Average production time: 2-5 business days for non-apparel products. 2-7 business days for apparel products.
When calculating production time forecasts, we take into account current order volumes and facility operating capacity.
Delivery time estimates are calculated based on historical delivery data for deliveries to specific areas or sales regions.
Delivery time estimates are estimates and are not guaranteed. Due to the following reasons, your order may arrive after the estimated delivery time.
Problems with print/embroidery design data
The product is out of stock
Delivery-related delays such as recipient not being present at the time of delivery, transportation failure, etc.
Please note that this does not apply in areas where natural disasters or large-scale events are held. Please note.
We take great care to avoid scratches and dents on the outer box when preparing for shipping, but after handing over to the delivery company, there is a possibility that damage may occur during transportation or due to the delivery company's responsibility. There are genders.
Please forgive any scratches or dents on the outer box that do not interfere with the use of the product.