All dresses made by hand work, although we can’t be careful, there might be some small problems which we can’t be totally avoided, but take it easy, if there are our problems to make dresses wrong size, color, style, you will get full payment back! For custom, petite, plus size order, sorry we can't accept returning, please note this policy, because even they returned, we can't sell them again in the future. We also have a strict return policy for standard sizes. Every piece of clothing sold on our website is not in stock. It is handmade according to the size of each buyer's order and is unique. If it is not the merchant's fault, we refuse to return the product. For accessories, we do not accept return. Please note accessories are final sale. We will accept returns if there are quality problems, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us, but we offer free alternation. And we do not accept return for try-order. If you just need one dress, please DO NOT order more than one dress and return other dresses you do not like. Because all dresses are made after payment, we can hardly sell it again even they are returned. Please carefully follow our guide: 1. Contact us within 3 days after you receive the items. 2. Provide us with photos of the dress, to show evidence of damage or bad quality, this also applies for the size, or incorrect style and color etc. 3. Item must be returned in 7-15 days upon delivery date. The returned item must be in perfect condition (as new), you can try the dress on, but be sure not to stretch it or make any dirty marks, otherwise we will refuse the return. 4. Please fold the dress inside out. The tracking number of the returned item must be provided together with the reference code issued.