Quest Leather Journal - Astronomical Chart Cover

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

We do our best to get orders processed and shipped within 3 business days of receiving them, custom orders take longer and that processing time is noted in the product listing.

What shipping method do you use?

DOMESTIC (USA) ORDERS

We ship all DOMESTIC packages via USPS First Class or Priority Mail, depending on the USPS requirements based on package weight and destination. Most small items are able to be sent First Class, while larger items must be sent via Priority Mail.

INTERNATIONAL (outside USA) ORDERS

All INTERNATIONAL packages are shipped via UPS or International Mail and include a tracking number. International shipping rates are significantly higher due to the increase in rates set by the shipping companies.

Recent changes in how International Mail works have allowed us to offer this less expensive option to certain countries. We now ship International Mail to the following countries: Australia, Belgium, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain, Israel, Netherlands, New Zealand, Spain, Switzerland.

The shipping cost of each item is determined per item, based on weight and size.

Domestic Customers Only: If you need this item faster than Mail delivery or absolutely need tracking, please contact us PRIOR to placing your order so we can get you a shipping quote and check to make sure we can meet your deadline. Rush shipping is not available to International Customers for cost reasons.

Do you accept orders placed outside of the US?

Yes, we do accept international orders. However, due to significant cost increases in International shipping rates please be aware the shipping cost for International orders can be very high.

We ship International Orders via UPS to most countries to provide insurance and tracking on the package throughout the entire shipping process. Please see our notes below to see if your country qualifies for International Mail shipping at a lower rate than UPS.

We ship International Mail to the following countries as we can now provide tracking to the destination: Australia, Belguim, Brazil, Canada, Croatia, Denmark, France, Germany, Great Britain, Israel, Netherlands, New Zealand, Spain, Switzerland.

International orders can take from 2-6 weeks to be delivered due to customs delays that are out of our hands.

We are not responsible for any taxes, fees, tariffs, or import duties levied against the import of our items to your country. Please familiarize yourself with your home country's rules and regulations on overseas purchases prior to ordering from us. Any tariffs, taxes, fees, or duties levied against imported goods are the sole responsibility of the recipient.

What is your Cancellation Policy?

If you wish to cancel your order, you must do so within 24 hours of placing the order. Special Order or Custom pieces cannot be canceled once the work on the item has begun. If, for some reason, an item is unavailable after you place your order, you will be notified via email as soon as possible and the remainder of the order will be sent as requested. The unavailability of a particular item will not cancel your entire order unless you notify us that you wish to cancel the entire order.