Pentacle Tote bag

Do you accept orders placed outside of the US?

Yes! We now offer Worldwide shipping! Please note that with Covid-19 it has drastically affected shipping to Europe and other countries. Please keep in mind that items will be delayed in shipping in accordance to your countries protocols for Covid-19.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.COVID-19 has created shipping delays of up to 10 more business days. This depends on states, USPS, and the type of package.

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Processing time for ready made items and ready to ship is 3-5 days, I ship on Fridays to ensure orders are out by the following week.

My turn around time for custom items is 2 weeks or less, depending on how many are in my queue.

Any orders that contain printed products such as; Apparel, Hats, Phone cases, and tote bags will be shipped separately from any handmade items in my shop.

Tracking numbers for each package will be provided.
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International Orders will take anywhere from 8- 12 business days.

During the Holiday Season Orders can vary from 10-20 business days.

What is your Refund Policy?

At this time ALL SALES ARE FINAL

Are you currently accepting Ambassodors for your store?

Not at this time, I do see this happening in the future as my brand grows.

What are your hours?

Monday through Friday 10AM to 3PM Pacific Standard Time.

All emails about other inquires will be answered within 24-72 hours

Emails about shipments and orders will be answered in 24 hours or more.

Closed on all Major US Holidays

My package never arrived! Can I have a refund?

Once all packages have been accepted by USPS, CO is not responsible for lost, damaged, or late items. Please see your local post office for further information about a refund.

CO IS NOT RESPONSIBLE FOR ANY PACKAGES THAT ARE SHIPPED THROUGH; USPS, DHL, FEDEX, UPS.

Can I make a custom order on products?

Yes, of course! Please email me with your name and custom order idea. I will ask a $3 "custom order" fee on all items you want customized. Discounts are not valid with any Custom orders.