3.5ct Cubic Zirconia Eternity Band In 14kt white gold filled Ring

Do you accept orders placed outside of the US?

We do not ship international at this time! Sorry

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. We use USPS, FedEx, or DHL for most domestic shipping.

Will the jewelry turn my skin green?

Be sure to review the Item Details to find out what type of metal the is indicated for each jewelry item.

Metal alloy or base metal
Some people experience a "green finger effect" as a reaction to the copper alloy in jewelry. The reaction may be occasional and happen only when someone has eaten something with high acidity, is taking certain medications, or is excited or stressed.
Sterling silver
Pure silver is too soft to use in jewelry, so it is alloyed with copper to create sterling silver (92.5% silver + 7.5% copper). This is the meaning of the .925 mark on sterling silver items. 2-3% of people have a reaction to the copper alloy found in sterling silver, especially if they have high body acidity.
Most sterling silver jewelry is industrially plated with a fine layer of rhodium, which is a form of platinum. The plating prevents this reaction from happening. Not all silver rings are plated with rhodium though, especially antiqued and oxidized rings, since it will change the look.
Solutions
To prevent this with all types of metals, coating your ring with clear fingernail varnish will add a protective barrier between the metal and skin.
To prevent the effect in sterling silver jewelry, one possible solution is to soak a ring for 1-2 days in a 50/50 mixture of household ammonia and water.
Another possible solution is to clean your sterling silver jewelry daily with a silver polishing cloth. After daily cleaning, the reaction will usually stop occurring.

Do you have a phone number?

Yes but...... our phone number is not monitored for customer support and we don't have a call center.
Instead, our experienced customer support team works around the clock every day of the year,
and we're well-equipped to respond to all types of questions and concerns through email.
We choose to keep support online through email for several reasons:

1) It is faster. Because all your details are already included when you contact us from your account,
we can immediately start to research any issue without having to place you on hold
or ask a lot of identifying questions.
2) Email support helps us keep all records in one place.
This ensures that no matter which member of our team ends up helping you,
we will always have access to previous tickets so you won't have to repeat yourself.
3) Email works because T and D Gifts is a visual, online platform.
We may ask you to send us screenshots, or links to help us see what you’re seeing.
We can also send you links, and screenshots, to guide you in the right direction.

What is the Return Policy?

T and D Gifts and Collectibles Refund Policy

Thank you for shopping at T and D Gifts and Collectibles!

We offer refund and/or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges:

Your item must be unused and in the same condition that you received it.

The item must be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Only regular-priced items may be refunded, sale items cannot be refunded.

If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged in shipping. If you need to exchange it for the same item, and the item is still in stock, send us an email at [email protected] and wait for an approval response before you send your return item to:
414 Division St.
Big Rapids, MI. 49307-1914.

Exempt Goods:

The following are exempt from refunds:

Gift cards

Some health and personal care items

Partial refunds are granted (if applicable)

Any item not in its original condition is damaged or missing parts for reasons not due to our error.

Any item that is returned more than 5 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you have done all of this and you still have not received your refund yet, please contact us at [email protected]

Shipping:

Please do not send the product back to the manufacturer. It must be sent to the following Address: 414 Division St.
Big Rapids, MI. 49307-1914.

You will be responsible for paying for your own shipping costs for returning your item.

Shipping costs are non-refundable!
If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Please see, we cannot guarantee that we will receive your returned item.