1. Customer satisfaction is our top goal. All products are quality checked. They are new and in good condition when shipped to our customers. If product is defective or damage upon arrival, or wrong product shipped, please contact us immediately. Returns accepted within 7 days of delivery date and item must be in original new condition, not worn or altered in any way with attached tags & wrap. Otherwise deal is final. Return shipping must be paid by buyer.
2. Please contact us first if you have anyproblems/questions/concerns. We will be happy to resolve any issues you may have in a cordial and friendly manner.
3. We appreciate your Positive Feedback, and will do the same in return. PLEASE DO NOT leave negative feedback without first communication with us. Please allow max 24 HOURS for us to respond
About FeedbackWe maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us. We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
Seller MessageThere may be a slight variation in color due to photography light effects and computer color resolution but colors will be used matching the Originals.
We take pride in designing and supplying also the premium quality leather Boot to our customers. We also specialist in making custom design shoes and boot.
Contact UsWe care about our valued customers, if you have any questions, please feel free to contact us in BONANZA MARKET PLACE MESSAGE, our Customer Service staffs will be very pleasure to reply you in 24 Hours.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What is Shipping policy
Shipping will be paid by the buyer. There will be extra shipping charges for following countries/continents:
North America, Russia, Brazil, Chile, Bulgaria, Hungry, Slovakia, Ukraine, Bosnia, Kazakhstan, Peru, Czech South koura republic and most African countries.
Return Exchange
Firstly, buyer needs to pay the return shipping cost.Returns and Exchanges are Accepted Subject to Terms and Condition. Items Must be Unused and Packaged Appropriately. Item can be returned for a full refund within 30 days after the receipt. If item received is not as described in description. It is buyers responsibility to ship item back to our registered address. All products are examined carefully before dispatch. However, if any product falls below satisfaction level, we offer full Refund of Price Paid without any questions asked.
So Buy in Confidence.
Miscellaneous details
We would like to ensure your complete satisfaction with the items you have bought from us. If however you wish to return or exchange an item(s) please contact and state whether an exchange or refund is required and the reason for this.
– We will accept items not worn, used or damaged and returned in their original condition.
– Please ensure we receive the goods within 14 days of their dispatch and that they are returned in their original condition.
Once your goods have been accepted your exchange or refund will be completed within 10 working days.
SHIPPING POLICIES
All Shipping costs will be paid by the buyer.