Enter the Hyena

Do you accept orders placed outside of the US?

United States and Canada only

I may be able to ship to Europe and Australia but shipping is terribly high. In which case if I over charge horribly in shipping I will refund you the remainder of it.

If you are from neither of these places please email first at [email protected] if shipment is possible.

How long will it take to receive my order?

Please allow 2-3 weeks crafting time for all crafts.
Non craft items will be placed at the Post Office only on Fridays/Saturdays.

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

Shipping and handling prices include packaging (envelope/tape/box/ect) as well as shipping. I try to make it as accurate as I can.

Cancelling my order?

Custom orders can be canceled. However there is a 25% non refundable fee. This is simply because as soon as a custom order is paid I order supplies needed to make the custom order, already prepping fur, or already dyeing products.

However if you are cancelling orders that are already made (PREMADE items only. This doesn't include custom products), artworks, or other items that are ready to ship you will be refunded (IF it hasn't been mailed off yet. If it has been mailed off please return it and I must have it before a refund is issued). Please contact the store for a refund.

ALLERGIC?

ALLERGY WARNINGS
I have both cats and dogs (IT IS A SMOKE FREE HOME). I try to keep them all away from the fur but things can happen. :< SO please if you are allergic and you still want to purchase you will be purchasing at your own risk.