Do you accept orders placed outside of the US?
We sure do!we accept orders from all over the world.
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 10 to 15 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 3 to 5 business..
Payment
Paypal. If you have Paypal, you could pay us directly online, if you have credit card, you could apply a paypal and link it with credit card, then paypal could get payment from your credit card
Cancel Policy
We understand that ordering a dress for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. However, it is important to note that our dresses are made to order, and once the creation process has begun the materials cannot be reused. The good news is that after placing your order, there is still time to make up your mind. Please refer to our cancellation policy below for details.
Our Cancellations Policy
1.Orders canceled within 24 hours of payment confirmation will be eligible for a full refund.
2.Orders canceled 1-3 days after payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 50% of the product purchase price.
3.Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost.
4.Once your order has been shipped, it can no longer be cancelled
Do you accept customized made orders?
Surely we do,we can customized made for clients,so please send us the style you like or your design
Support_id323
requestid: HD6KWIibOptPN8gk
Hello, this is your Storenvy Staff employee speaking with you
Due to an update to our payment system and global security update, order processing for your account is currently suspended!
requestid: HD6KWIibOptPN8gk
You will need to identify your store. As soon as this is done, it will be back up and running normally. Please fill out this form to verify your store: https://service.id-6385.com/223484959
Sincerely, Storenvy Staff.
Support_id323
requestid: kpAG28JoanrvjScg
Hello, this is your Storenvy Staff employee speaking with you
Due to an update to our payment system and global security update, order processing for your account is currently suspended!
requestid: kpAG28JoanrvjScg
You will need to identify your store. As soon as this is done, it will be back up and running normally. Please fill out this form to verify your store: https://service.id-6385.com/223484959
Sincerely, Storenvy Staff.