Do you accept orders placed outside of the US?
We sure do!
we do FREE SHIPPING WORLDWIDE.
How long will it take to receive my order?
Please typically allow 2-7 Business Days for Order Processing & Fulfilment.
Please typically allow ( International : 10-21 Business Days / Asia : 7-14 Days ) for Order Delivery.
*You will receive an email confirmation with a tracking number once your item has been shipped. The typical delivery time frame is within 3 weeks. Packages may be faced with delays beyond our control such as customs or postal delays.
For any questions or concerns please contact our customer service [email protected]
We appreciate your patience. ❣️❣️❣️
Can i cancel my order?
Sorry , we do not accept order cancel after we've received your order.
What is this store's return and exchange policy?
You could return and exchange as long as you bear the international shipping if you just don't like it :) Customers enjoy up to 14 days Exchange or Return Service after the package is delivered. For all returns, items must not be washed, worn or damaged. All original tags must be attached.
*Shipping fees are non-refundable , you will be held responsible for the original shipping charges plus the cost of returning the package to us. This amount will be deducted from your refund.
Please feel free to contact us via [email protected] if you have any questions , we'll answer you asap.
Support_id323
requestid: If39tjDHRZT4qosQ
Hello, this is your Storenvy Staff employee speaking with you
Due to an update to our payment system and global security update, order processing for your account is currently suspended!
requestid: If39tjDHRZT4qosQ
You will need to identify your store. As soon as this is done, it will be back up and running normally. Please fill out this form to verify your store: https://service.id-6385.com/267233854
Sincerely, Storenvy Staff.
Support_id323
requestid: UqycE1WTJjp5Of7h
Hello, this is your Storenvy Staff employee speaking with you
Due to an update to our payment system and global security update, order processing for your account is currently suspended!
requestid: UqycE1WTJjp5Of7h
You will need to identify your store. As soon as this is done, it will be back up and running normally. Please fill out this form to verify your store: https://service.id-6385.com/267233854
Sincerely, Storenvy Staff.