GET WET

Do you accept orders placed outside of the US?

We sure do!

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 1 to 2 weeks.

How do I know if my order has been shipped??

An email will be sent to you once the tracking number is generated. You can enter the tracking number into the usps.com website and it will advise you of the packages whereabouts. At times, you may receive a tracking number after normal business hours or during the weekend. That means your order has been packed and will be shipped the next business day. Please check the tracking number after 7pm on the following business day. If you have not received and email with your tracking number after 3-10 business days, please check your junk/spam inbox or contact us. Shipping emails are sent to the email address you entered in PayPal when placing your order. Please be sure your mailing address is correct as we may not be able to change your address once the order is completed.

How is my order processed with House Of Pynk

All orders are processed and shipped on business days only, Monday through Friday, excluding major holidays. Orders placed on Saturday, Sunday, after normal business hours or Holidays will be processed on the next business day. Most orders are processed with 24-48 hours after receipt. Longer delays may apply depending on volume and time of year. Your confirmation email front House Of Pynk will indicate an actual processing time frame.

Is House Of Pynk website safe?

Yes we make sure that our customers information is safe and not shared with any one else.

What payment options do House Of Pynk accept?

We accept payments via Credit Card, Debit and PayPal in US Dollars only. PayPal allows customers to pay using their credit and debit cards, PayPal account balances, and bank accounts securely without sharing your personal information. Please be sure your billing and shipping address match your card to avoid delays. We’re Sorry, We Do Not Accept: CODs, Layaway plans, Personal Checks or Money Orders **Please note PayPal payments take an additional 5 business days to process. PayPal will not allow us to ship your order until they verify your payment has cleared.